PetezPop Wholesale FAQs | Frequently Asked Questions

PetezPop Wholesale FAQs

General Questions

  • What is the minimum order quantity? - Our minimum order quantity is 50 units per product line.
  • What are the payment terms? - We accept major credit cards and bank transfers. Payment is required before shipment.
  • Do you offer discounts for bulk orders? - Yes, we provide tiered discounts based on order volume. Contact us for more details.
  • Can I customize my wholesale order? - Absolutely! We offer customizable snack box options tailored to your needs.

Shipping & Delivery

  • How long does shipping take? - Orders are processed within 3-5 business days, with delivery times varying based on your location.
  • Can I track my shipment? - Yes, tracking information will be provided once your order is shipped.
  • Do you ship internationally? - Currently, we only ship within the United States.
  • What happens if my shipment is delayed? - Our support team will work with you to resolve any issues as quickly as possible.

Support & Assistance

  • How do I become a wholesale partner? - Simply fill out our wholesale application form and we'll guide you through the process.
  • What kind of support do you offer? - Our dedicated support team is available to assist you with any questions or concerns.
  • Can I get samples before placing a bulk order? - Yes, samples are available upon request for approved wholesale partners.
  • How do I update my wholesale account information? - Log into your account on our portal or contact our support team for assistance.

Need More Information?

If you have further questions or need assistance, don't hesitate to reach out to us!

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